Code Of Ethics

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and which provide service which equals or exceeds those recommended by the vehicle’s manufacturer.
To service and repair the vehicle in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that the entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

PEACE OF MIND

There's no greater peace of mind than knowing you have one less worry by having your vehicles serviced by the professionals at your local NAPA AutoCare Center. They stand behind their work with the NAPA AutoCare Peace of Mind Warranty. It's a written warranty that is honored at more than 12,000 locations nationwide – more than any other automotive repair brand. So - no matter where your travels take you – if you ever experience a problem with a covered repair, you can count on a NAPA AutoCare Center being nearby.